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      Terms of Service

      Welcome to sonatcaeni.com. These Terms of Service govern your access to and use of our website, online store, products, and services. By visiting or using our website, you agree to comply with these Terms.

      Please read these Terms carefully before using our website or placing an order.

      1. Use of Our Website

      By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

      You agree to use our website only for lawful purposes. You must not use the website in any way that could damage, disable, overburden, or interfere with its operation or security.

      We reserve the right to restrict or terminate access to our website if we reasonably believe that a user has violated these Terms.

      2. Products and Product Information

      We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, colors, and other information displayed on our website are accurate.

      However, colors and appearances may vary depending on your device, screen settings, lighting, and other factors. Minor differences in measurements or product appearance may also occur.

      We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.

      Product availability may change without notice. If a product becomes unavailable after an order has been placed, we may contact you regarding an alternative solution or issue a refund for the unavailable item.

      3. Orders

      When you place an order through our website, you are submitting a request to purchase the selected products.

      After placing an order, you may receive an order confirmation email. Receipt of an order confirmation does not necessarily mean that the order has been fully accepted.

      We reserve the right to refuse or cancel an order for reasons including:

      • Product availability

      • Pricing or listing errors

      • Incorrect customer information

      • Payment issues

      • Suspected fraudulent activity

      • Shipping restrictions

      • Violation of these Terms

      If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.

      4. Prices and Promotions

      All prices displayed on our website are subject to change without notice.

      Promotional offers, discounts, coupon codes, and special pricing may be subject to additional conditions and may be modified or withdrawn at any time.

      Unless otherwise stated during checkout, applicable taxes, customs duties, import charges, or other fees imposed by the destination country may be the responsibility of the customer.

      5. Payment

      We use third-party payment providers to process payments securely.

      By submitting payment information, you confirm that you are authorized to use the selected payment method.

      We do not knowingly collect or store complete payment card information on our website. Payment information may be processed by third-party payment providers in accordance with their own terms and privacy policies.

      6. Shipping and Delivery

      We provide shipping services to destinations available during checkout.

      Any delivery time displayed on our website is an estimate and is not a guaranteed delivery date. Actual delivery times may be affected by customs procedures, weather, holidays, transportation delays, carrier issues, or other circumstances beyond our reasonable control.

      Customers are responsible for providing complete and accurate shipping information when placing an order.

      We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

      Please refer to our Shipping Policy for additional information.

      7. Returns and Refunds

      Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

      Customers should review the applicable return requirements before sending products back.

      Certain products or circumstances may be excluded from returns where permitted by applicable law.

      Nothing in these Terms is intended to remove or restrict any consumer rights that cannot legally be excluded.

      8. Intellectual Property

      All content available on this website, including text, photographs, graphics, logos, product descriptions, designs, page layouts, and other materials, is owned by or licensed to us unless otherwise stated.

      You may access and use the website for personal and non-commercial purposes.

      You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission.

      9. Third-Party Services

      Our website may contain or use services provided by third parties, including payment processors, shipping providers, analytics services, advertising platforms, and other service providers.

      Third-party services may operate under their own terms and privacy policies. We are not responsible for the availability, content, policies, or practices of independent third-party services.

      10. Privacy

      Your use of our website may involve the collection and processing of personal information.

      Our handling of personal information is described in our Privacy Policy.

      By using our website, you acknowledge that your information may be processed as necessary to provide products and services, process orders, communicate with you, prevent fraud, and comply with applicable legal obligations.

      11. Prohibited Activities

      You agree not to use our website to:

      • Violate any applicable law or regulation

      • Provide false, misleading, or fraudulent information

      • Attempt to gain unauthorized access to our systems

      • Interfere with the security or functionality of the website

      • Upload or transmit malicious software or harmful code

      • Use automated systems to improperly access or collect website information

      • Conduct fraudulent transactions

      • Abuse promotional offers or discount codes

      • Copy or commercially exploit website content without authorization

      We reserve the right to take appropriate action against prohibited activities.

      12. Disclaimer

      We make reasonable efforts to maintain accurate and reliable information on our website. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

      To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis.

      Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.

      13. Limitation of Liability

      To the maximum extent permitted by applicable law, we will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

      Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

      14. Changes to These Terms

      We may update these Terms of Service from time to time to reflect changes to our services, business practices, or legal requirements.

      When changes are made, the updated version will be posted on this page and the “Last Updated” date will be revised.

      Your continued use of sonatcaeni.com after the updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

      15. Governing Law

      These Terms of Service and any separate agreements whereby we provide you Services shall be
      governed by and construed in accordance with the laws of UK.

      16. Contact Information

      If you have any questions regarding these Terms of Service, please contact us using the information below.

      Email：support@sonatcaeni.com